If your provider is correct, but you are still not seeing the correct channels in the grid, send us an email at [email protected] us know your zip code, service provider, and which channels are missing or incorrect. Setting Favorite Channels To set Favorite Channels in the listings grid on the website, go to the Listings page.Above the grid, make sure to click the ' All Channels' tab.
Tap the button in the upper left corner, then tap Change Provider.First, try pulling down the screen to re-load the listings.If that doesn’t work, try closing out of the app and re-starting it. Look for the TV Guide app on your device, and re-restart it. To remove an Alert, go to Listings, tap the button in the upper left corner, then tap Manage Alerts.A Verizon representative may call you to confirm your appointment.It is important that the number you provided is the best number to reach you.